Cancellation Policy

Disclaimer & Terms of Use XR Therapy (and or similar apps on this platform) is a digital wellness platform powered by AI. It is designed to support emotional well-being and provide self-guided therapeutic tools such as CBT-based exercises, neuroplasticity practices, and guided relaxation techniques. Please note: Not a Substitute for Medical Advice: This app does not provide medical diagnosis, treatment, or crisis support. It is not intended to replace licensed mental health professionals. If you are in distress or facing a medical emergency, please seek immediate help from qualified healthcare providers or emergency services. AI Limitations: Interactions with the AI system are based on algorithms and user-provided input. While we strive for accuracy and sensitivity, the AI may occasionally provide incomplete or inappropriate responses. Use your discretion, and consult a professional if in doubt. User Responsibility: By using this app, you agree to take full responsibility for your mental health and wellness decisions. The app is a complementary tool, not a medical or psychological authority. Subscription & Refund Policy Plan Cancellation: You may cancel your subscription at any time through your account settings. Cancellation will stop future renewals, but access will continue until the end of your current billing period. Non-Refundable Payments: All purchases, including monthly and annual subscriptions, are non-refundable. We do not issue partial or full refunds for unused time, early cancellations, or dissatisfaction with the app content. By continuing to use this app, you agree to these terms.

Contact Details

• Basel, Switzerland

  catialyst@gmail.com

• Argelès-sur-Mer, France

  catialyst@gmail.com